The faster way to pass

0800 011 2035

01253 807 751

1. Definitions  ‘you’ means the person named on the application form as the pupil; ‘we’ means No1 Driver training Ltd. ‘Working days’ means all days other than Saturdays, Sundays and Bank holidays.

2. Bookings

a. We will endeavour to book a practical driving test and /or theory test  with a driving course in accordance with your requirements.

b. These terms and conditions shall apply to and be incorporated into the contract and prevail over any inconsistent terms or conditions express or implied by law, trade custom, practice or course of dealing and may not be varied except in writing between you and us.

c. Theory/practical tests

               Where required we will act as an agent on your behalf, making arrangements for your theory and practical driving test.        Your contract for your theory/ practical test is between you and the Driving Standards Agency (‘DSA’) and commences when your booking is confirmed with them.

3. Payments

a.               When submitting your application form we require you to pay a deposit of £100 (or full amount if within 21 days of course commencing) If we are unable to make a booking for you this will be refunded forthwith.

b. When confirming the booking we will by email or post send you a statement showing the amounts due to Us in respect of the booking

c. You must pay the full amount shown in the statement (less any deposit paid) by credit/debit card by the due date  and shown in your confirmation letter. Failure to make a prompt payment may result in the loss of any deposit and/or cancellation of the booking.

4. Cancellation

a. You have a right to cancel any element of your order within 7 working days of the day after you receive acceptance or confirmation of the booking of that element of your order by us. If you cancel within this cooling off period and your course or test is not re-arranged you will be entitled to a refund of  your deposit and reimbursement of the relevant part of the booking fee. This right will be lost at the time your course or test commences if it is due to commence within the cooling off period. All cancellations of tests, courses or orders  for materials within the cooling off period should be notified to us  in writing before the expiry of the cooling off period.

b. If you attempt to cancel your driving course before the date of commencement we will do our best to arrange for your course to be rearranged to another time more suitable to you.

c. If you cancel your driving course or test booking less than 14 days before the date of commencement we will incur certain charges, which we will not be able to mitigate, you may therefore be responsible for any such charges incurred. This clause does not apply if you cancel within the cooling off period.

d. If you have to cancel your driving course after the date of commencement because we have failed to fulfil our obligations, then you may be entitled to be repaid all or part of your money.

e. We may have to cancel the booking or part of it if :-

               1.The instructor who should have provided the course is or becomes unable to do so as a result of illness or bereavement and we are unable to                                                                                                                                   secure another instructor at short notice

              2. the car intended to be used is or becomes un-roadworthy or in breach of the road traffic legislation and such defect cannot reasonably be rectified prior to the commencement of the booking and an alternative vehicle is not available.

5. The course

a. We undertake to ensure that all course will be provided with the following minimum standards

A1.        All of our instructors have been approved by the DSA

A2.        The car provided is comprehensively insured with a reputable insurer

A3.         The car will be clean, presentable and in good working order and will be fitted with dual controls

A4.         The driving instructor will not smoke during tuition

A5.        Short refreshment breaks may form part of your daily tuition period

b. We shall be entitled to withdraw the use of the car for the purpose of the driving test  if the driving instructor reasonably believes that your driving has failed to reach a satisfactory standard . In such circumstances you will forfeit your test fee . This is necessary to protect other road users, yourself and the car.

6. Your obligations

a. In addition to the payment obligation under clause 3 of these conditions you must ensure that:-

a1.          You are able to satisfy any driving test eyesight requirements (details of which can be supplied on request).  If the instructor reasonably considers that you have not met the current eyesight requirements he or she is entitled to require you to have your eyesight checked and were appropriate ensure it is rectified before commencing with the booking. Time taken to complete this will be lost.

a2.         You supply the driving instructor at the commencement of the course a signed driving licence. If you fail to produce a valid driving licence and counterpart  we can by law not permit you to drive a car and accordingly your booking will be lost.

a3.         You supply us with at the commencement of the course suitable photographic evidence of your identity and, where applicable a theory test certificate. Failure to produce this may delay the commencement of the course until satisfactory evidence is produced. If you fail to supply a theory test certificate you may not be eligible to take the driving test at the end of the course, and accordingly any test fee will be lost.

a4.         you attend your lessons on time. Failure to do so will result in you losing time and we have no obligation to add time to the end of your lesson to make up for late arrival.

a5.         if there are any signs of alcohol or substance abuse the tuition will be lost until you are in a fit condition to drive.

7. Liability

 

Terms and Conditions